iCater Hub

Smart Catering Dispatch System

Smart Catering System

iCater Hub dynamically optimizes catering quantities through data analysis, preventing duplicate meal provisioning for air and ground. It allows crew to pre-select meal location and type, and offers passengers pre-order meal selection with points management. The system supports seasonal batch adjustments and dynamic meal rescheduling for daily flight changes — eliminating manual catering planning.

Catering Dispatch System
Catering Dispatch System
Core Feature

1.Historical load factor analysis by route and time slot for dynamic meal quantity adjustment

2.Integrated air/ground meal planning: prevents duplicate meal provisioning for crew, reducing waste

3.Crew meal pre-selection: choose meal location (inflight or ground) and meal types via mobile/desktop client

4.Passenger pre-order meal selection: special meals, paid upgrades, etc.

5.Points redemption & conversion: redeem miles/points for meals, or hybrid points+cash payment

6.Automated catering order generation

7.Waste reporting & cost analysis: leftover tracking by route and flight, savings vs full-load catering

Target Users

Catering Department, Procurement Department